Credit Card
Credit Card Some programs allow the cardholder to load money onto their prepaid card using a credit or debit card. A Program Manager would need to set up a …
Topic Category: Prepaid 101
Direct Deposit
Direct Deposit A direct deposit occurs when a third-party pushes funds onto a prepaid card through the FED system as an ACH. The system is administered and governed by …
OFAC for International Usage
OFAC for International Usage It is important to note that the U.S. Office of Foreign Asset Control (OFAC) enforces sanctions against other countries. As such, Program Managers are prohibited …
Currency Conversion
Currency Conversion Currency Conversion Fee – The most common approach for prepaid cards issued in the United States is to have Visa or MasterCard handle the currency conversion when …
Forced Post Chargebacks
Forced Post Chargebacks We learned earlier that merchants may force post a transaction without an approved preauthorization. In some cases, these forced posts will take an account negative. When …
Provisional Credit
Provisional Credit Provisional Credit is when a cardholder receives funds on their prepaid card account to replace the loss of funds in a dispute – before the dispute is …
Dispute Process Overview
Dispute Process Overview The cardholder notifies customer service about the dispute. The cardholder is encouraged to settle the matter with the merchant, but this is not a legal requirement. …
Chargebacks
Chargebacks Mismanagement of disputes and chargebacks can land a Program Manager in hot water with the networks and the regulators. It is very important for a Program Manager to …
ATM Disputes
ATM Disputes There are times when the ATM does not dispense the correct amount of cash. In these cases, cardholders can file a dispute with the Program Manager to …
Incurring Fees from the Network
Incurring Fees from the Network Every time one of the Program Manager’s prepaid cards uses an ATM, the Program Manager will incur a fee. This includes cash withdrawals, balance …
