Topic Category: Debit
OFAC for International Usage It is important to note that the U.S. Office of Foreign Asset Control (OFAC) enforces sanctions against other countries. As such, Program Managers are prohibited …
Currency Conversion Currency Conversion Fee – The most common approach for debit cards issued in the United States is to have Visa or MasterCard handle the currency conversion when …
Forced Post Chargebacks We learned earlier that merchants may force post a transaction without an approved preauthorization. In some cases, these forced posts will take an account negative. When …
Provisional Credit Provisional Credit is when a cardholder receives funds on their debit card account to replace the loss of funds in a dispute – before the dispute is …
Dispute Process Overview The cardholder notifies customer service about the dispute. The cardholder is encouraged to settle the matter with the merchant, but this is not a legal requirement. …
Chargebacks Mismanagement of disputes and chargebacks can land a Program Manager in hot water with the networks and the regulators. It is very important for a Program Manager to …
ATM Disputes There are times when the ATM does not dispense the correct amount of cash. In these cases, cardholders can file a dispute with the Program Manager to …
Incurring Fees from the Network Every time one of the Program Manager’s debit cards uses an ATM, the Program Manager will incur a fee. This includes cash withdrawals, balance …
Depositing Checks Almost all checking accounts allow you to deposit a check through an ATM. Debit cards offered by a third-party though, typically do not allow this. To deposit …
In Network Vs Out of Network ATMs With a checking account, most banks allow you to access their ATM network for free. You are neither charged a fee from …
